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Frequently Asked Questions
Frequently Asked Questions
Q
Do I have to make a reservation to ride?
A
No reservation is required for the Ainokaze Cycle Train. Please purchase your ticket in advance. If you are a travel agency or a group of more than 5 people, please contact us by phone.
Ainokaze Toyama Railway, Cycle Train Section 076-444-1300
Q
Are all seats reserved?
A
Use any available bicycle rack to secure your bicycle. Please feel free to use any available seat.
Please note that some seats are not available due to the installation of the bike racks.
Q
How do I board the Ainokaze Cycle Train?
A
No reservation is required for the Ainokaze Cycle Train.
Once you have decided your travel date, please purchase an “Ainokaze Cycle Train Ticket” at your boarding station (Toyama, Higashi-Toyama, or Namerikawa) between 1 month in advance and the day before travel. On the day of travel, passengers are requested to arrive at Toyama Station by around 5:15, Higashi-Toyama Station by around 5:30, and Namerikawa Station by around 5:45. On the platform, please wait behind the yellow tactile paving.
※ Same-day ticket availability at Toyama Station is subject to congestion at the ticket counters. Advance purchase by the day before is recommended. Tickets purchased onboard from the conductor are priced at ¥1,000.
※ Tickets can be purchased at any of the designated stations, regardless of your boarding station (e.g., purchase at Toyama Station the day before and board at Namerikawa Station on the day of travel).
Q
Can I use credit cards or electronic money for payment?
A
We are sorry, but we only accept cash.
Q
Can I eat and drink in the train?
A
Yes, you can. However, please make sure not to disturb other passengers.
Q
I don’t have a bicycle. Can I still ride the cycle train?
A
You cannot board the cycle train. Please take a regular train.
Q
I don’t know how to use the bike rack.
A
We have a video showing you how to use the bike rack.
Click here for details.
Q
A typhoon is approaching, will the train still operate?
A
If a natural disaster such as a typhoon, strong wind, or heavy rain is forecasted, the train schedule may be suspended. In such cases, we will make every effort to notify our customers in advance (via our website, etc.). Please note that the operation may be cancelled in the same way as other regular trains, due to sudden strong wind, heavy rain, or technical issues on the day of operation. Thank you for your understanding in advance.
Q
Are elementary school students and younger children allowed to ride the train?
A
For safety reasons, children under elementary school age are not allowed to board the train alone. They must be accompanied by a junior high school student or older adult.
Please note that children under the age of elementary school are not allowed to board, even if accompanied by a guardian. Please understand beforehand.
Q
Is there a discount for people with disabilities?
A
We do not offer discounts for people with disabilities, nor do we help in securing bicycles or using stairs. We apologize for any inconvenience this may cause.
Q
Is there a parking lot?
A
There is no customer-only parking available for the passengers. Use coin-operated parking space around Toyama Station or Namerikawa Station if needed.
※Parking fee shall be paid at passengers’ expense.
